Enterprise Solutions Architect

Are you looking to be in a vibrant Customer Data Infrastructure organisation that aims to understand, articulate and extract value to ultimately provide customers with a greater experience?

Venntifact has partnered with a rapidly growing company who are working with exciting brands such as IBM, GAP, Trivago, Foxtel and Deliveroo. They are looking for an experienced customer-facing Solutions Architect who loves helping people, solving problems and wants to be a major factors in the success of enterprise clients.

You will be responsible for being the point of contact and leading the technical on-boarding engagements with their enterprise customers as well as supporting ongoing efforts to build a world-class professional services enterprise.

Your Tasks:

  • Complete on-boarding engagements within budget and scope
  • Help customers instrument APIs across their stack (web, mobile, server) and maximise the value generated
  • Design a data structure that will gracefully flow downstream into integrations
  • Develop and iterate on internal processes to ensure consistency across on-boarding engagements
  • Work closely with the product team to improve customer success
  • Become a guide on the code base and functionality of the platform
  • Travel to meet with customers (travel expectation is 20-25%)

To be shortlisted for this role, you need:

  • Experience in deploying a sophisticated technical product with an array of clients
  • Ability to manage stakeholders effectively and efficiently
  • Extensive demonstrable customer-facing experience and the ability to oversee multiple engagements
  • Have strong time management skills and are organised with an eye for detail
  • Are passionate about learning the ins and outs as well as finer details of a customer focused ecosystem
  • Have strong client-side Javascript skills and experience working with APIs and server side languages
  • Can write SQL queries and have experience with data architecture

Bonus points for the following (a guide, but not essential):

  • Experience working closely with or implementing any of their destination partners such as Google Analytics, iOS, Python,Webhooks, Optimizely Periscope Data and Full story to name a few
  • PMP Certification (or a similar accreditation)
  • Experience working as a full time software engineer at any point in your career
  • Expertise in multiple areas of the MarTech ecosystem and concepts including attribution, analytics, Adtech, CRM, mobile, NPS and more.

Like what you see? Apply on our LinkedIn page or send your CV to jobs@venntifact.com